Payment
Anything related to payment
- I am finding a fast-track bill in my invoices folder - how come, I did not order fast-track?
- We have sent you a purchasing order, why is my paper not marked as paid or forwarded to copyediting/production?
- How do I modify an invoice?
- What is your routing number?
- The charge on our credit card statement is different from what is in your invoice/receipt - why?
- Why has a 7% handling fee been added to my invoice and how can I get rid of it when I pay by credit card?
- How to purchase a single article PDF?
- Can someone else than the author pay an invoice?
- How do I add an internal purchase order number (PO) or internal account number or order number or our VAT number to my invoice?
- What is your handling fee for wire and cheque payments and what is it for?
- I received a notice from PayPal that my credit card for JMIR failed - how do I update my credit card info?
- How to pay with or redeem Prepaid Credits?
- How do I change the billing address on my invoice?
- Can multiple authors split a payment?
- Do I need a JMIR account in order to make payments?
- Can you create an invoice in Euro or another currency?
- What is the deadline for the Article Processing Fee payment?
- My article has been accepted and I wish to pay it. Can I send you a Purchase Order (PO)?
- What is your IBAN or BIC?
- Is online payment secure?
- Did you receive our payment?
- How can I pay by credit card?
- How can I order/pay for knowledge dissemination add-ons like TrendMD or sponsored Tweets?
- Our accepted manuscript still shows as unpaid: Why did you not receive our cheque or wire/bank transfer?
- What should I do if my credit card is declined?
- I need an invoice (for the Article Processing Fee, submission fee, etc...)
- I need a receipt for a payment I have made
- What are the payment methods?
- My grant funding is expiring/ending soon - can I pay the APF/APC before the article is accepted?
- Can I pay by wire/bank transfer? Where is your bank account information?