Article Processing Fees (APFs)
Article Processing Fees (APFs) are charged to cover the costs associated with publishing, including editorial review, production, and dissemination. Due to the significant resources invested in the peer-review and publication process, no refunds will be issued for APFs, in whole or in part, once payment has been processed. Exceptions to this policy will be made and refunds issued in case of payments made and processed in error (e.g., duplicate payments).
Other Services
For other services, refunds may be considered on a case-by-case basis at the sole discretion of JMIR Publications. Any refunds issued will be in the form of prepaid credits to be used towards future services with JMIR Publications. Please note that refunds are not guaranteed and may be subject to specific terms and conditions.
Refund Inquiries
For any questions or requests related to refunds, please contact support@jmir.org.
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