JMIR Publications Refund Policy

Article Processing Fees (APFs)

Article Processing Fees (APFs) are charged to cover the costs associated with publishing, including editorial review, production, and dissemination. Due to the significant resources invested in the peer-review and publication process, no refunds will be issued for APFs, in whole or in part, once payment has been processed. Exceptions to this policy will be made and refunds issued in case of payments made and processed in error (e.g., duplicate payments).

The APF is non-refundable if authors withdraw an article after acceptance (but before publication) and the APF has already been paid. This covers author withdrawal initiations for any reason and at any stage during the production process, including if the manuscript is rejected as a result of a research integrity investigation. This condition is applicable even if such a rejection occurs after the FT decision deadline.

Withdrawing a Published Paper

Withdrawing an already published paper is called a retraction. This is different from what is discussed in this article, which refers to unpublished papers that are either under review or accepted. To retract or correct an already published paper, please read How to submit a corrigendum (correction) or addendum).

Other Services

For other services, refunds may be considered on a case-by-case basis at the sole discretion of JMIR Publications. Any refunds issued will be in the form of prepaid credits to be used towards future services with JMIR Publications. Please note that refunds are not guaranteed and may be subject to specific terms and conditions.

Refund Inquiries

For any questions or requests related to refunds, please contact support@jmir.org.

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