We kindly ask you to check with your financial institution or bank prior to contacting JMIR to check if we received your payment.
You can also check if we received your payment, by going to your user homepage and click "View Receipts". If your payment does not appear here, then we have not received it.
In case of wire/cheque payments, we may not have received or entered it into our system yet.
Please see the following for more information: Did you receive my cheque or wire/bank transfer?
You will also receive a receipt by email once we receive and apply your payment.
If you sent money and it does not show up on our end as paid, please read Did you receive our cheque or wire/bank transfer?