We apologize for any inconvenience caused by a temporary unavailability of our server or any other technical outages preventing you from submitting, reviewing, or using the JMIR website. Chances are, we are already aware of the problem and our technicians are working on it!
Please verify that the server is really down (as opposed to a local network or browser problem) by going to http://downforeveryoneorjustme.com/jmir.org and/or check on http://www.isitdownrightnow.com/jmir.org.html - if it is up for others, fix your local network connection or change the browser.
If the server is indeed down, there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, an outage or a website maintenance is in progress...
Please wait for an hour and if the problem persists, alert us at tech-support@jmir.org.
If you need access to JMIR articles urgently, note that all JMIR journals are archived on PubMed Central. For example, J Med Internet Res articles are archived on PMC here. Note that very recently published articles are not deposited yet.
(Server Outage SOP: This link is for JMIR staff only)