Please only contact the academic editor for scientific content related questions or clarifications. Sending routine requests for status updates to the academic editor may lead to delays in a response to the question(s) sent. When sending messages to the academic editor, please only use the manuscript management system. Do not send queries directly via email.
For all administrative, technical, or other issues, please email ed-support@jmir.org, and mention the manuscript number.
- Before contacting JMIR Publications regarding a status update on a manuscript to ask "What is the status of my manuscript?" / "When can I expect a decision?", please read the FAQ first: What is the status of my submission?
- For additional help with updating files or documents after submission (e.g., incorrect file(s) submitted, etc), please contact ed-support@jmir.org.
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For information about transfer options and processes, please see: Why has my article been transferred to another journal (or a transfer has been suggested), and what are my options? and How do I prevent my article from being transferred to another journal when it is rejected? (cascading peer-review)
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For withdrawal requests, please see: How do I withdraw a submitted (but not published) article from peer-review?
- For additional author assistance to update other aspects of the submission, please see: Where are your instructions for authors? and additional reference links in the JMIR Publications Author Hub.
If you still are unable to satisfactorily address your questions or concerns through the JMIR Publications Knowledge Base, or by contacting ed-support@jmir.org:
To send a message to the editor about a manuscript, please login to your account in the JMIR system, and then follow these steps:
- Click on "Author" under the "Roles" section. (this is your author homepage)
- On the resulting page, "Active submissions", click on the title of the article for which you would like to leave a note to the editor.
- This will take you to a page with 3 tabs at the top. Click on the "Review" tab and scroll down to the very bottom of the page to section 5 where you will see a link titled "Notify Editor". This is the link to click to leave messages for the editor.
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Related:
- What is the status of my submission?
- How do I respond to reviewer comments and upload a revised manuscript?
- I can't find my paper I submitted
- How can I contact staff or editors at JMIR Publications?
- I am an author - where can I find the past reviewer comments?
- How do I withdraw an article?
- Why has my article been transferred to another journal (or a transfer has been suggested), and what are my options?
- What does "Suggest Transfer" [to another JMIR journal] on the review form mean?